All guides Agent email

Agent email with Brevo

Give an AI agent its own inbox and it can hold a real email conversation — field a support request, follow up on a thread, confirm a booking. This guide sets that up with Brevo, then shows the same thing the MailKite way, where the agent gets email as native tools over MCP.

What you'll need

A Brevo API key from your account's SMTP & API settings.
An agent runtime that can call tools (function calling or MCP).
For inbound: a public HTTPS endpoint for Brevo's Inbound Parse webhook.

Part 1 — Give your agent an inbox with Brevo

Brevo has no agent inbox of its own, so you assemble one: wrap its transactional send API as a tool your agent can call, and receive replies through its Inbound Parse webhook.

1. Send from the agent

Expose sending as a tool. Under the hood it's a POST to Brevo's transactional endpoint, authed with the api-key header and a nested sender/to body:

send_email.js

// Expose sending as a tool your agent calls. Under the hood it's a
// POST to Brevo's transactional email API, authed with the api-key header.
async function send_email({ to, subject, html }) {
  await fetch("https://api.brevo.com/v3/smtp/email", {
    method: "POST",
    headers: {
      "api-key": process.env.BREVO_API_KEY,
      "Content-Type": "application/json",
    },
    body: JSON.stringify({
      sender: { email: "agent@yourdomain.com", name: "Agent" },
      to: [{ email: to }],
      subject,
      htmlContent: html,
    }),
  });
}

See Send email with Brevo for the full send payload and options.

2. Receive

Point a Brevo Inbound Parse webhook at a public route. Brevo POSTs an items array of parsed messages you feed back into the model:

handle-inbound.js

// Brevo Inbound Parse POSTs an { items: [...] } payload to your webhook.
// Point it at this route, then feed each message into your agent's loop.
app.post("/hooks/brevo", (req, res) => {
  for (const item of req.body.items) {
    agent.handle({
      from: item.From,
      subject: item.Subject,
      body: item.RawTextBody,
    });
  }
  res.sendStatus(200);
});

See Brevo inbound parsing for the webhook setup and payload fields. That's an agent inbox on Brevo: wrap send and the inbound webhook as tools, and let your agent run the conversation.

Part 2 — The same, the MailKite way

MailKite is MCP-native, so your agent doesn't call a REST API you wrapped by hand — it speaks MCP and gets email as first-class tools. Connect the server once and the same send-and-reply loop is a few tool calls.

1. Connect the MCP server

Add the hosted server. On the first connect it signs you in over OAuth in the browser — no key to copy — or pass your account key for headless runs:

connect

# Hosted MCP server — OAuth in the browser on first connect, no key to copy
claude mcp add --transport http mailkite https://mcp.mailkite.dev/mcp

# Headless / CI — pass your account key instead of the browser flow
claude mcp add --transport http mailkite https://mcp.mailkite.dev/mcp \
  --header "Authorization: Bearer mk_live_..."

Any MCP client — Cursor, Claude Desktop, Cline, Zed — takes the same URL:

mcp config

{
  "mcpServers": {
    "mailkite": { "url": "https://mcp.mailkite.dev/mcp" }
  }
}

2. Send from your agent

The agent calls mailkite_send over any verified domain — HTML, text, cc/bcc, attachments, and in-thread replies. Pick AI in the card for the agent's view, or any language to make the same send from your own code:

send

Messages → Compose
From     hello@myapp.ai
To       ada@example.com
Subject  Your invoice #1042
Body     Thanks! Receipt attached.
Click  [ Send ]

Email ada@example.com from hello@myapp.ai
with subject "Your invoice #1042" and body "Thanks! Receipt attached."

import { MailKite } from "mailkite";

const mk = new MailKite(process.env.MAILKITE_API_KEY);

const { id, status } = await mk.send({
  from: "hello@myapp.ai",
  to: "ada@example.com",
  subject: "Your invoice #1042",
  html: "<p>Thanks! Receipt attached.</p>",
});

import os
from mailkite import MailKite

mk = MailKite(os.environ["MAILKITE_API_KEY"])

res = mk.send({
    "from": "hello@myapp.ai",
    "to": "ada@example.com",
    "subject": "Your invoice #1042",
    "html": "<p>Thanks! Receipt attached.</p>",
})

<?php
$mk = new \MailKite\Client(getenv('MAILKITE_API_KEY'));

$res = $mk->send([
    'from' => 'hello@myapp.ai',
    'to' => 'ada@example.com',
    'subject' => 'Your invoice #1042',
    'html' => '<p>Thanks! Receipt attached.</p>',
]);

MailKite mk = new MailKite(System.getenv("MAILKITE_API_KEY"));

Object res = mk.send(Map.of(
    "from", "hello@myapp.ai",
    "to", "ada@example.com",
    "subject", "Your invoice #1042",
    "html", "<p>Thanks! Receipt attached.</p>"
));

mk := mailkite.New(os.Getenv("MAILKITE_API_KEY"))

res, err := mk.Send(mailkite.Message{
	From:    "hello@myapp.ai",
	To:      "ada@example.com",
	Subject: "Your invoice #1042",
	HTML:    "<p>Thanks! Receipt attached.</p>",
})

require "mailkite"

mk = Mailkite::Client.new(ENV["MAILKITE_API_KEY"])

res = mk.send(
  "from" => "hello@myapp.ai",
  "to" => "ada@example.com",
  "subject" => "Your invoice #1042",
  "html" => "<p>Thanks! Receipt attached.</p>"
)

curl https://api.mailkite.dev/v1/send \
  -H "Authorization: Bearer $MAILKITE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "from": "hello@myapp.ai",
    "to": "ada@example.com",
    "subject": "Your invoice #1042",
    "html": "<p>Thanks! Receipt attached.</p>"
  }'

Install Docs →

response

Messages → Sent
● queued   msg_2Hk9…   ada@example.com   Your invoice #1042

Sent — message msg_2Hk9…, status queued.

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

← 202 Accepted
{ "id": "msg_2Hk9…", "status": "queued" }

3. Receive — or hand the whole inbox to the agent

Every address on the domain is receivable. The agent can read inbound with its own tools, or you turn an address into an inbox agent with one route — the model reads and replies on its own:

create the agent route

Dashboard → Routes → [ + New route ]
Match       support@myapp.ai
Action      AI agent
Prompt      Answer billing and account questions for myapp.ai.
            Reply in-thread. Escalate anything you can't
            resolve to humans@myapp.ai.
Forward to  humans@myapp.ai
Click  [ Save ]

Turn support@myapp.ai into an AI inbox agent: answer billing and
account questions for myapp.ai, reply in-thread, and escalate
anything it can't resolve to humans@myapp.ai.

import { MailKite } from "mailkite";

const mk = new MailKite(process.env.MAILKITE_API_KEY);

// One route turns an address into an AI inbox agent — the prompt
// is the program, and unresolved mail escalates to a human.
await mk.createRoute({
  match: "support@myapp.ai",
  action: "agent",
  agentPrompt:
    "Answer billing and account questions for myapp.ai. Reply in-thread. " +
    "Escalate anything you can't resolve to humans@myapp.ai.",
  agentForwardTo: ["humans@myapp.ai"],
});

import os
from mailkite import MailKite

mk = MailKite(os.environ["MAILKITE_API_KEY"])

# One route turns an address into an AI inbox agent — the prompt
# is the program, and unresolved mail escalates to a human.
mk.createRoute({
    "match": "support@myapp.ai",
    "action": "agent",
    "agentPrompt": (
        "Answer billing and account questions for myapp.ai. Reply in-thread. "
        "Escalate anything you can't resolve to humans@myapp.ai."
    ),
    "agentForwardTo": ["humans@myapp.ai"],
})

<?php
$mk = new \MailKite\Client(getenv('MAILKITE_API_KEY'));

// One route turns an address into an AI inbox agent — the prompt
// is the program, and unresolved mail escalates to a human.
$mk->createRoute([
    'match' => 'support@myapp.ai',
    'action' => 'agent',
    'agentPrompt' => 'Answer billing and account questions for myapp.ai. '
        . "Reply in-thread. Escalate anything you can't resolve to humans@myapp.ai.",
    'agentForwardTo' => ['humans@myapp.ai'],
]);

MailKite mk = new MailKite(System.getenv("MAILKITE_API_KEY"));

// One route turns an address into an AI inbox agent — the prompt
// is the program, and unresolved mail escalates to a human.
mk.createRoute(Map.of(
    "match", "support@myapp.ai",
    "action", "agent",
    "agentPrompt", "Answer billing and account questions for myapp.ai. "
        + "Reply in-thread. Escalate anything you can't resolve to humans@myapp.ai.",
    "agentForwardTo", List.of("humans@myapp.ai")
));

mk := mailkite.New(os.Getenv("MAILKITE_API_KEY"))

// One route turns an address into an AI inbox agent — the prompt
// is the program, and unresolved mail escalates to a human.
_, err := mk.CreateRoute(map[string]any{
	"match":  "support@myapp.ai",
	"action": "agent",
	"agentPrompt": "Answer billing and account questions for myapp.ai. " +
		"Reply in-thread. Escalate anything you can't resolve to humans@myapp.ai.",
	"agentForwardTo": []string{"humans@myapp.ai"},
})

require "mailkite"

mk = Mailkite::Client.new(ENV["MAILKITE_API_KEY"])

# One route turns an address into an AI inbox agent — the prompt
# is the program, and unresolved mail escalates to a human.
mk.createRoute(
  "match" => "support@myapp.ai",
  "action" => "agent",
  "agentPrompt" => "Answer billing and account questions for myapp.ai. " \
    "Reply in-thread. Escalate anything you can't resolve to humans@myapp.ai.",
  "agentForwardTo" => ["humans@myapp.ai"]
)

curl https://api.mailkite.dev/api/routes \
  -H "Authorization: Bearer $MAILKITE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "match": "support@myapp.ai",
    "action": "agent",
    "agentPrompt": "Answer billing and account questions for myapp.ai. Reply in-thread. Escalate anything you cannot resolve to humans@myapp.ai.",
    "agentForwardTo": ["humans@myapp.ai"]
  }'

Install Docs →

read inbound

// Or read inbound yourself — the agent has tools for it
mailkite_list_messages({ limit: 20 })              // newest first
mailkite_get_message({ id: "msg_2Hk9…" })          // full body, headers, attachment links

Same key manages the domain too — mailkite_create_domain, mailkite_verify_domain — so the agent can provision its own inbox end to end. See Connect your agent for the full tool list.

A little about MailKite

MailKite is programmable email for developers and AI agents. Connect the MCP server once and your agent can send over a verified domain, read its inbound as clean JSON, spin up new inboxes, manage domains, and become an inbox agent that answers mail on its own — all as native tools, no REST wrapper to maintain. It works the same over the SDKs, the CLI, or raw HTTP, and agent inboxes are on the free tier.

Next: Connect your agent for every MCP tool, or Set up your agent's email to go from zero to a working inbox.