Helpdesk & support

Zendesk

Support platform — inbound email to tickets.

Visit Zendesk Start free with MailKite

Email capabilities

  • Own email API
  • Accepts SMTP
  • Accepts inbound
  • Sends notifications
  • Webhooks

Connection methods

  • SMTP
  • API
  • Webhook

Zendesk is the leading support platform. Inbound email creating tickets is a primary channel; outbound notifications use Zendesk infra (or a custom Support Address SMTP). Full REST API and webhooks.

Connect Zendesk to MailKite

Use MailKite inbound routes to feed Zendesk, or relay outbound via MailKite SMTP. See /docs/integrations/zendesk.

Read the full setup guide

Point Zendesk at MailKite's SMTP relay

A minimal, copy-paste starter. Swap in your own domain and API key.

.env 
# Any app that accepts an SMTP server works with MailKite
MAIL_HOST=smtp.mailkite.dev
MAIL_PORT=587                # STARTTLS (or 465 for TLS)
MAIL_ENCRYPTION=tls
MAIL_USERNAME=mailkite       # username is ignored
MAIL_PASSWORD=mk_live_...    # your MailKite API key
MAIL_FROM_ADDRESS=you@yourdomain.com   # on a verified domain
MAIL_FROM_NAME=Zendesk
Read the full setup guide
Email tools

Commonly paired with Zendesk

MailKite Sendgrid

Connect Zendesk to MailKite today

Point a domain, set one SMTP endpoint, send your first email in minutes. Unlimited domains, no credit card.

Start building free All integrations