Helpdesk & support

Help Scout

Email-first shared inbox.

Visit Help Scout Start free with MailKite

Email capabilities

  • Own email API
  • Accepts SMTP
  • Accepts inbound
  • Sends notifications
  • Webhooks

Connection methods

  • SMTP
  • API
  • Webhook

Help Scout is an email-first shared inbox for support teams. Inbound email is the core model; replies go via Help Scout infra or custom-domain SMTP.

Connect Help Scout to MailKite

Route MailKite inbound to Help Scout's inbox. See /docs/integrations/helpscout.

Read the full setup guide

Point Help Scout at MailKite's SMTP relay

A minimal, copy-paste starter. Swap in your own domain and API key.

.env 
# Any app that accepts an SMTP server works with MailKite
MAIL_HOST=smtp.mailkite.dev
MAIL_PORT=587                # STARTTLS (or 465 for TLS)
MAIL_ENCRYPTION=tls
MAIL_USERNAME=mailkite       # username is ignored
MAIL_PASSWORD=mk_live_...    # your MailKite API key
MAIL_FROM_ADDRESS=you@yourdomain.com   # on a verified domain
MAIL_FROM_NAME=Help Scout
Read the full setup guide
Email tools

Commonly paired with Help Scout

MailKite

Connect Help Scout to MailKite today

Point a domain, set one SMTP endpoint, send your first email in minutes. Unlimited domains, no credit card.

Start building free All integrations