Helpdesk & support

Freshdesk

Freshworks support suite.

Visit Freshdesk Start free with MailKite

Email capabilities

  • Own email API
  • Accepts SMTP
  • Accepts inbound
  • Sends notifications
  • Webhooks

Connection methods

  • SMTP
  • API
  • Webhook

Freshdesk (Freshworks) turns inbound email into tickets and sends outbound via its own infra or custom SMTP. Sibling to Freshsales for marketing.

Connect Freshdesk to MailKite

Forward MailKite inbound to Freshdesk, or set custom SMTP to MailKite. See /docs/integrations/freshdesk.

Read the full setup guide

Point Freshdesk at MailKite's SMTP relay

A minimal, copy-paste starter. Swap in your own domain and API key.

.env 
# Any app that accepts an SMTP server works with MailKite
MAIL_HOST=smtp.mailkite.dev
MAIL_PORT=587                # STARTTLS (or 465 for TLS)
MAIL_ENCRYPTION=tls
MAIL_USERNAME=mailkite       # username is ignored
MAIL_PASSWORD=mk_live_...    # your MailKite API key
MAIL_FROM_ADDRESS=you@yourdomain.com   # on a verified domain
MAIL_FROM_NAME=Freshdesk
Read the full setup guide
Email tools

Commonly paired with Freshdesk

MailKite

Connect Freshdesk to MailKite today

Point a domain, set one SMTP endpoint, send your first email in minutes. Unlimited domains, no credit card.

Start building free All integrations